Privacy Policy for soxtenavira.com

Your privacy matters to us at soxtenavira.com. This policy explains what information we collect, how it's used, and the safeguards we use to protect your personal data in South Africa. Please review it carefully to understand your rights and our practices.

Information We Collect About You

We collect details that help us deliver and improve our services while respecting your privacy and security at every step.

• Identity details, such as your name, email address, and contact information, are collected when you interact with our website.
• Usage data including pages viewed, access times, and your interactions with features to enhance user experience.
• Technical information like your IP address, browser type, and device identifiers helps ensure security and efficient operation.
• Cookies or similar technologies are used to deliver site functions, measure traffic, and personalise your experience.

How We Use Your Information

We use collected information to operate our services, improve your website journey, and maintain security in compliance with local data laws.

• Delivering services requested by you, including account setup, communication, and user support.
• Improving our website content, usability, and engagement based on usage analytics and feedback.
• Personalising your browsing experience to display relevant information and recommendations.
• Enhancing our security protocols to detect, prevent, and address technical issues or fraudulent activity.

Legal Basis for Processing

We process your information under the lawful bases outlined in South African and international privacy frameworks.

Your data may be processed based on consent, contractual necessity, legal obligations, or legitimate business interests, always with your rights in mind.

Sharing Your Data

We do not sell your data. In limited scenarios, we share personal details only for essential operations and compliance.

• With trusted service providers who process data on our behalf under strict confidentiality agreements.
• For legal or regulatory requirements, such as responding to lawful requests from authorities.
• If our business structure changes (such as merger or acquisition), your data may transfer as part of those processes, with protection measures in place.

Data Security

We use up-to-date administrative, technical, and physical safeguards to help protect your data from unauthorised access, misuse, or loss. Regular audits and ongoing staff training support our commitment to your privacy and security.

Your Rights

You have rights regarding your personal information under South African law and can exercise them at any time.

• Request access to the personal data we hold about you, and receive a copy of that information.
• Request correction of incomplete, inaccurate, or outdated personal information.
• Request restriction or deletion of your personal information if allowed by applicable regulations.
• Withdraw your consent to non-essential data processing at any time without affecting prior activities.

Cookies and Tracking Technologies

We use cookies for essential functions and analytics. For details, see our full Cookie Policy, which outlines how you can manage your preferences.

View Cookie Policy View Cookie Policy

Contact Us

If you have questions or requests regarding this Privacy Policy or our data practices, we're here to help. Reach out using the contact details below.

Changes to This Privacy Policy

We may occasionally update this policy to reflect legal, technical, or business changes. Please review this page regularly to stay informed.